0:00

Welcome to Metropolitan Weddings . I'm

0:03

Meg , I'm Dawn , and we are

0:05

here to educate couples with

0:07

information from wedding professionals in the

0:09

industry .

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Our goal is to make the wedding planning process as

0:12

seamless as possible by providing you with insight

0:15

from industry professionals .

0:17

Okay , couples , let's get this party started . Good

0:23

morning listeners . We are here today with

0:26

some friends that we've just made recently

0:28

. Would you

0:30

like to introduce yourselves and your business ?

0:35

I'm Ryan and I'm Bethany , and

0:37

we are the new owners of Alphalift

0:39

Springfield . We

0:43

do light-up marqueee letter rental

0:45

here in Springfield

0:47

, and so we actually took

0:49

over the business at the

0:51

end of last year , in

0:54

November . The business

0:56

originally started here in the area in

0:58

2021 . And we were

1:00

close friends with the owners and were

1:02

kind of helping them do deliveries

1:04

. We

1:07

were very much a part of the business when it first

1:09

started and they had to make the difficult

1:11

decision to move away

1:14

and move out of state . They

1:22

came to us to see if we would like to take it over , and so here we are today . So we have

1:24

. We've been at it for a few months now and

1:26

it's going really great and we

1:28

have already learned a ton

1:31

and we're

1:33

excited to continue to keep growing

1:35

.

1:36

That's amazing . We're actually really glad

1:38

to have you guys , because your energy and

1:41

your like excitement about the industry

1:43

and what you can do for couples

1:45

and and your business alike are just

1:47

like I don't know . You just have like a fun

1:49

, bubbly personality and you're

1:51

like ready to do things all the time , which

1:54

we love , because obviously we

1:56

love getting couples in contact with people who are like

1:58

just as excited about their day as they are

2:00

. So we're so excited that

2:02

you guys were able to take over . I didn't

2:04

know that you were doing deliveries and

2:06

things like that before , so it was

2:08

a natural progression for you . I knew that . Oh

2:13

, you'd think that we share a brain after 18

2:15

, or however , many years , but

2:17

we don't . So

2:20

that is interesting , all right . So

2:23

when did they like come to you

2:25

? Or when they started talking about moving

2:27

? Were you like ? So those

2:29

letters ? How did this ? How

2:31

did ?

2:32

it happen . Yeah , so they . So

2:34

they actually came to us . So Robbie

2:37

, who was one of

2:39

the original owners he's my

2:41

fraternity brother owners he's my fraternity

2:43

brother . So when they first started

2:46

it it was just kind of a hey , we're , you

2:48

know , we're going to start this business venture . As

2:51

we get started , would

2:56

you like to kind of help out and do some deliveries for us and you know you can , you

2:58

know , earn a little extra income on

3:00

the side and just

3:02

kind of help us build this . They wanted someone

3:04

that they could trust , kind of starting out

3:06

to lay some

3:08

groundwork for customer service

3:10

and for deliveries . And so when they

3:12

decided to

3:14

make the move out of state , they

3:17

came to us and Robbie was basically

3:20

like you know , you've been a part of this from the

3:22

beginning . We know how much you care for the

3:24

clients and how much you you know you've been a part of this

3:26

for the beginning . We know how much you care for the clients and how much you . You know you

3:28

really do a good job with interactions

3:30

and the deliveries and making sure that the customers

3:33

have a good experience . And we

3:35

know that you actually care about the business

3:37

and making sure that

3:39

we do have good customer service and

3:42

it's seen in a good light . So he

3:44

said , when we made the tough decision to

3:46

move out of state , you are the first

3:48

thought for us to come to , because

3:50

we wanted to offer it to someone who

3:52

would care about it and be passionate

3:54

about it and it could actually be

3:57

something good for

3:59

for us to take on and

4:01

grow and make it our own , and they really

4:03

wanted to see it succeed in the area , versus

4:06

just selling it to the highs that

4:08

are out on the open market .

4:11

Yeah .

4:11

I love that , that you guys have that

4:14

back history .

4:14

And then you took

4:17

over because you guys do have a passion for

4:19

the business and being a part of the wedding

4:21

industry .

4:22

So super cool .

4:23

I like that Knowing

4:29

people and helping people opens up a lot of doors , absolutely

4:32

so there are many different

4:34

styles of marquee letters . I know that

4:36

you know the trend has been around for a little bit but

4:45

tell us a little bit about which style you guys offer .

4:46

Sure , so all of our letters and our numbers and symbols

4:49

, they are actually white

4:51

aluminum letters . So

4:53

because of that , it allows

4:56

us to offer

4:58

what we call stacked setups

5:00

. We can do , or we can do , single

5:02

level setups where they're like all in one line

5:05

. Um , we have a lot of flexibility

5:07

with our letters because they are lighter weight

5:09

, um

5:16

, and then , uh , we have the ability to switch out different levels , to add different colors , to set up as well . Um

5:18

, so our letters are there . Um

5:20

, we're thankful that they're really kind

5:23

of legible font . They photograph really well

5:25

. Um , even from a distance it's pretty clear

5:27

what they say . And

5:30

we're just really happy that our letters

5:32

offer just a lot of flexibility . On

5:35

fun , creative setups , we always

5:37

like to tell our clients , you know , if you don't want

5:39

the traditional first two

5:41

initials of your name and an and sign , let

5:43

us know what you want to do . Like , we're all about

5:45

being creative and our letters , let

5:47

us do that . And so we

5:50

have the little tagline of if you can spell

5:52

it for us , we can light it up . We don't

5:54

know how

5:56

wild and crazy you want to get with it . We , we

5:58

always love to do fun setups for people

6:01

and at the end of the day it's you know , it's

6:03

a memory from their event .

6:04

Their guests are going to take photos with it , and things

6:07

like that and

6:11

we want it to be the setup that they want it

6:13

to have . And additionally , with

6:15

that , we have a good inventory of letters . So

6:18

because of the manufacturing

6:21

process and where we get them from , we're

6:26

able to actually have a decent sized inventory . And because

6:28

it is our primary focus

6:30

, so

6:33

we like to also market to our customers

6:35

that we have the ability to

6:37

spell out big

6:39

setups and we can spell multiple

6:41

things . We can have multiple clients on

6:44

the same day . So we're not really we're

6:46

not as limited as some other

6:48

companies might be . Where

6:50

it's oh , we only have , you know , one of

6:53

each letter , or we can only

6:55

do one client a day close

7:05

to us , that in a pinch or a bind or if someone really

7:07

wants to , you know , do something really big with a lot of letters . We can

7:09

reach out and try to borrow letters from them for the , for

7:11

the weekend or for the week , and , and

7:13

that allows us some flexibility there

7:16

as well . But the nice , the nicest

7:19

thing about our letters is they're they're

7:21

made very solid . You

7:24

can buy DIY from

7:27

Amazon and it really

7:29

just comes down to the quality . Our leathers

7:31

are going to be solid . We have

7:33

stacking racks and single level

7:35

racks that we attach them to . So , once

7:38

we set them up , they're not going anywhere . You

7:40

can put balloons around them , people do

7:42

florals on them . Your

7:44

guests can stand right next to them , you

7:47

know , touch them , take pictures

7:49

with them . They're not going to go anywhere

7:51

. They're not going to fall apart . You're not going to have to worry

7:53

about them blowing over or

7:55

anything like that . So

7:57

it really just comes down to quality

8:00

and making sure that you've got

8:02

something that you're going to be able to trust will last

8:04

for the entirety of the event

8:06

and it's not going to , you

8:08

know , fall over , fall apart or the

8:12

lights stop working or anything

8:14

like that .

8:16

It's amazing you guys . There's a reason

8:18

why you go with a company who does

8:20

it , instead of also the pain in the

8:22

rear end that it is to try

8:24

to manage all that stuff on your wedding day too

8:27

, or making your family do it when

8:29

you've got . You know people who come in and this is what they do

8:31

for a living . Yep , so much , and

8:33

that's what ?

8:34

yeah , and that's exactly what we tell clients

8:36

of . You know you've already got a incredibly

8:39

busy day . You are going to be

8:42

pulled in 19 different directions and

8:44

we have a team of we

8:46

come in and do it and then we're out of there . And

8:50

you know there's some weddings . We come in at 8

8:52

am because they're adding balloons

8:54

and other elements later and obviously

8:56

we need to be there first . So we

8:58

always try to make sure that we work within

9:00

the schedule of what they need and then they're

9:02

there and it's one less thing that they have

9:04

to worry about . And you don't have to try to

9:06

rope in , you know , an aunt or an uncle

9:09

or whatever to go pick them up and

9:11

bring them back and all of that . You know we handle

9:13

all of the setup and

9:15

tear down , um , just so . That way

9:17

it's more peace of mind for the client

9:19

and it's you know , you can enjoy your day

9:22

and you just get to see them lit up and

9:24

have your you know your dance floor

9:26

lit up with your last name or whatever it might

9:28

be . You don't have to worry about all the logistics

9:31

of getting them there and getting them set up .

9:33

And then let's talk about the thing that you

9:35

know anyone thinks about what are you

9:37

going to do with those letters if you don't hire them

9:39

?

9:46

I was just imagining , like lining up 12 people , like you have a long last name or it's like you know

9:48

so-and-sos are in love . Whatever it is , you've got to have , like what , 12

9:50

cars lined up , because how many of those can you

9:52

fit in a car ? Probably not .

9:54

And then you're , and then you have to have a storage unit

9:56

to hold something that you used one day of your life

9:58

. Yeah , it's just a bad idea . Where do you guys

10:00

keep these ? Is it in your living room ?

10:02

do you guys keep

10:04

these ? Is it in ?

10:05

your living room ? Do you just have

10:07

a wall ? No , so we actually

10:09

have a storage unit facility

10:12

that we house all

10:14

of them in . So we have a

10:17

bunch of racks in there and they're all

10:19

organized by letter

10:21

so that you know whenever we have a setup

10:23

, we can just roll in and

10:26

we know exactly where the letters are , grab

10:28

them , load them up and then we

10:30

take them back there and keep them there when

10:33

they're not in use .

10:34

Darn it . I really wanted to hear that you

10:37

had a whole marquee wall in your house .

10:40

If we had the space , we would

10:42

do it , you would do that . They

10:44

take up quite a bit of space .

10:46

Yeah , they do .

10:47

They really do . I'm not kidding about only

10:49

one in a car , I don't know , I

10:51

don't know if they'd fit .

10:52

I'm not kidding about like only one in a car .

10:54

I don't know , I don't know if they'd fit .

10:56

So do you guys have like a song that you made

10:58

a cup for , like the letters that you

11:00

do have ?

11:05

We're like like we have A , a , a , b , b , c , C , c , c , d E . Yes , it

11:07

would be a lot of multiples Right , what

11:10

?

11:10

what weird things do you have that aren't letters

11:12

, not weird , whoa whoa what ? All

11:14

right . Weird was the wrong word . What adorable

11:17

light up opportunities

11:19

are there .

11:20

What unique personalized things

11:22

do you have ? Thank you , Adam

11:24

.

11:25

We've got all your letters A through Z

11:27

. We also have numbers

11:29

of zero through nine , have

11:38

numbers of zero through nine , and then we have what we call toppers and they are about

11:40

a foot to a foot and a half tall and they actually sit on top of our larger

11:42

marquee letters and we have a Mr

11:44

Mrs topper or we have

11:46

a couple of the toppers . We

11:49

do those quite a bit for

11:51

weddings as folks want to light up their new

11:53

last name . And then

11:55

we have some symbols . So this

11:57

year we added a new

11:59

engagement ring , and

12:02

then we also have a

12:04

question mark , we have a star

12:06

, a pound or hashtag

12:08

symbol , and

12:10

then we also have the ampersand signs

12:13

and then we have a heart . So and

12:16

what's cool is where we order the

12:19

inventory from . They are

12:21

always adding new things , so we

12:23

are just waiting for an excuse to

12:25

get . The symbols are so much

12:27

fun , so we're just waiting for an excuse

12:29

to have to add some more

12:32

to our inventory . There's a graduation

12:34

cap that I have my eye on , but

12:38

, yeah , we have the flexibility to do

12:40

some different and fun , creative things . We're doing

12:42

a lot of setup for weddings

12:44

this year with the heart . That's

12:46

been really popular this year and we're doing

12:48

it in different colors . So that's how a lot of folks

12:51

are kind of bringing in a little bit of a color element

12:53

, is doing that heart in a

12:55

little bit of a different color than the other marquee

12:57

letters .

12:59

Do you guys have to have ? Do these have to be plugged in

13:01

somewhere , or can they be put anywhere ?

13:04

So they do have to be plugged in . So

13:06

what we do is they just kind of daisy

13:08

chain together . So when we do

13:10

a setup we connect everything all together

13:12

so that way they run off of just one

13:15

cord that needs to be plugged into

13:17

a power source . We don't

13:19

require a special outlet , it

13:21

can be a you know standard , you know

13:23

house outlet . And

13:25

we provide extension cords for

13:28

our setup and so

13:30

that way we really tell people they're

13:32

essentially like a giant lamp . When

13:34

we're done with them they just need to be

13:36

plugged into a wall and then they're good to go . We

13:39

always leave extra light bulbs for

13:41

folks because sometimes you know a

13:44

light bulb will burn out . So we always

13:46

leave extras with our setup . That way they

13:48

can switch that out if they need to . But

13:51

they do have to be connected to power . But

13:54

we can . We've done a few

13:56

setups that we've used about five extension

13:58

cords to reach where the power outlet is

14:00

. So we will do our best to make it work

14:02

with the venue and space of where

14:04

the client is wanting them set up at .

14:07

It takes away my plan .

14:09

Oh , dear Lord , Adam , what was your plan ?

14:11

They could start a pranking business just

14:14

set them up and just set them up in people's yards

14:16

, like with

14:18

sayings and words and stuff on it , and then people

14:21

wake up in the middle of the night like what

14:23

is going on do they

14:25

?

14:25

can they just leave in a pot , because most people have an outdoor

14:27

plug-in . They could just plug into that and

14:29

then leave like an envelope with like a dollar

14:31

fifty , like here's for the power we borrowed

14:34

. No .

14:35

Or maybe here's some extra bulbs .

14:42

So I OK . So you . You've mentioned

14:44

color a few , a few times and

14:46

at our last show you guys

14:48

did a setup . That was the first time I had

14:50

seen the colored bulbs being

14:53

used . You had like the pink . I

14:56

can't remember which part you lit up in pink

14:58

, but it definitely changed

15:00

like the vibe of it and gave it like a fun

15:02

, fresh thing . So what

15:04

? All different colors are available

15:06

.

15:08

Sure . So we

15:10

of course have red and green . We do a lot

15:12

of that around the holidays at the

15:14

end of the year , but then we have

15:16

orange , yellow , blue

15:19

, purple , and

15:21

then we do have the pink as well . What

15:24

we have found , just as I'm sure any

15:26

event vendor will tell you , certain

15:28

things work a little bit better than

15:31

we would like for them to . So , case

15:33

in point , our purple bowls . Whenever they

15:35

photograph they actually look a bit more pink

15:37

, and that's kind of a known

15:40

thorn in our

15:42

side in our industry is it's really hard

15:44

to get the type of light bulb with that pigment

15:46

. So certain colors

15:49

do photograph and work a little bit

15:51

better than others . Really , purple is

15:53

the only one that's a little finicky

15:55

. But we

15:57

tell folks they can do letters

15:59

and numbers all in one color

16:01

or we can alternate . We've

16:04

done a couple of like ombre effects

16:06

before for some fun , um

16:08

, so it's really just a way um for

16:10

folks if they , you know , if they're doing

16:13

a theme for a party or

16:15

, um , you know we're coming up on graduation

16:17

season for us . So we do a lot of school colors

16:20

sometimes as well , just as a

16:22

little bit of um , more of a

16:24

little unique

16:26

that they

16:30

can add to it if they want . Or a lot

16:33

of folks want those classic , clear

16:36

, standard bulbs because that's your kind of you

16:38

know , that's your classic look and they always photograph

16:40

really well in the light

16:42

or in the evening .

16:44

Makes sense . It's a lot of weddings , so

16:46

you know , the classic white

16:49

light bulb does make a lot of sense , but

16:51

it's fun to have a color .

16:53

I love it because there's actually some creativity to all

16:55

of those yeah there is .

16:56

I was just I'm like , oh , you could do like a rainbow you

16:58

could do , yeah , kinds of fun things , yeah that's

17:01

super cool um

17:03

look really good at night um

17:06

so what looks good at night uh

17:08

, the colored bulb Folks

17:12

that have like outdoor or venues

17:14

of outdoor space or

17:16

like a patio or a courtyard

17:19

or something We've done

17:21

, some of those where , when you

17:23

, when it gets dark , those colored bulbs

17:25

really pop , interesting

17:27

.

17:29

Is there anything you won't do ? You're

17:31

like no , that's , you

17:33

can't put them on the roof .

17:38

Don't know putting them on the roof unless it's a flat

17:40

roof , okay , and I can get them

17:42

anchored really well . We

17:44

haven't had that request yet , though

17:47

we really we

17:49

try our best to do

17:52

what the customer

17:54

would like for us

17:56

to do . So as long

17:58

as we feel that the letters

18:00

are going to be safe and not at risk

18:02

of falling over or

18:04

blowing over or anything

18:08

like that , we're

18:10

willing to , you know , set

18:12

it up just about anywhere as long

18:14

as we feel it's safe . So

18:16

we have had some situations where we've

18:19

had to tell clients like

18:21

, I don't think it will be safe in that spot , or

18:25

if they're outdoors working

18:27

with uneven

18:29

land and landscaping , and

18:32

the biggest thing for that is , you know , people

18:34

want , people want the letters to be straight and level

18:37

, and so if you start working on

18:39

uneven ground or big hills

18:41

or it's , it's really rocky

18:43

or something , you're not going to be able to get the letter

18:46

straight and it's going to , it's going to really stand

18:48

out in pictures If you

18:50

, if you can tell that there're

18:52

sitting on uneven surfaces

18:55

.

18:56

Makes sense . Yeah , absolutely .

18:59

So I'm assuming that because

19:02

of the nature of your business and you don't have

19:04

A A , a , a , a , b , b , b

19:06

, b , c , d ? booking

19:09

early is a definite

19:11

necessity if you have something that you , if you're

19:14

not being flexible , if you're like I have

19:16

a really long last name and I really

19:18

need it to say like the Shella Gerdes , so

19:22

you know , booking

19:24

with some , booking with you guys early and making

19:26

sure that those letters are available for

19:28

you on your special date . How

19:31

far in advance do you recommend people give

19:33

you guys a call ?

19:35

So we were

19:38

kind of a little so our

19:40

business , were sometimes one of the last things that

19:42

people book , cause sometimes they say , if it

19:44

fits in my budget . And then we in

19:46

turn have , you know , clients that are like

19:48

no , I for sure want this . And you know

19:50

we've already got bookings into 2025

19:52

, which is great . But

19:55

you know , because

19:57

we do have multiples and we

19:59

do have multiple delivery drivers , we

20:02

we tell folks , the earlier the better

20:05

, because then you know you for sure

20:07

have them , you don't have to worry about

20:09

. You know you reaching out to us . And it's a day

20:11

that we've already got six other weddings

20:13

and unfortunately , all of

20:16

our A's or all of our E's are gone and

20:18

we can't get them from a neighboring

20:20

location because it's also a really popular

20:22

wedding date for them

20:24

. So we do tell

20:26

clients , you know we meet them at expos and open

20:28

houses and things like that . And we meet them at expos and open houses and things

20:30

like that . We like to say , even

20:32

if you're not quite ready to book , go

20:35

ahead and inquire with us . That gets

20:37

you in our system and then that way

20:40

we have it on our radar

20:42

of okay , this is what you're thinking and

20:48

if we have another client that reaches out and they would need some of those letters

20:50

. We're going to reach out to that person that inquired first to be like hey , are

20:52

you ready to move forward or do you still

20:55

need some time ? And

20:57

then you know we try to be flexible and

20:59

give clients different options . You know , if we

21:01

don't have the letters available to do their

21:04

last name , maybe we can , you know

21:06

, do the initials , or we're

21:08

actually lighting up a couple of first dance

21:10

songs for some weddings this summer

21:12

, so we try to give them a few different

21:14

options if we can't give them what they

21:17

were initially after for whatever reason

21:19

. But yes , reaching out early

21:21

is definitely encouraged

21:23

and then that way you're at least

21:25

on our radar and we know to reach out

21:27

to you first if something else were to come

21:29

in that would possibly need some of those

21:31

letters and it kind of depends

21:33

on when the wedding is

21:36

as well .

21:37

So for clients that are doing

21:39

, you know , popular wedding

21:42

times in Southwest Missouri October

21:44

, for example , someone that was

21:46

doing an event in October should

21:49

have reached out to us about four months ago , should have

21:51

reached out to us about four months ago . As

21:53

we have , I think , we have three weekends

21:55

in a row where we have

21:57

like six events , then four

21:59

events and five events all

22:02

on a Saturday in October , and

22:05

so if you know you're going to be

22:07

in a busy time and you know that

22:09

the letters are something that you want as part of your

22:11

event , the earlier you can

22:13

reach out the better , and

22:16

we've already got a couple bookings for

22:18

next fall , in 2025 already

22:20

too , whereas

22:22

clients that are in a little

22:25

bit of time that's not

22:27

super busy with weddings , so winter

22:30

weddings , weddings

22:32

in July , things like that

22:34

there's a little bit more flexibility , so

22:36

we might have

22:38

letters available a

22:40

little bit closer to the date and it's not

22:42

something that would have to be booked super far out

22:45

. But we always tell people you

22:47

know , once you officially make a booking

22:49

with us and

22:51

sign a contract with us , your letters are

22:53

locked in no one else . They're not

22:55

available to anyone else , nobody

22:57

else can inquire about them , them and we're not going to um

23:00

, we're not going to even consider putting

23:02

them in another event , because they

23:05

are , they're set for you and locked

23:07

in once you sign a contract with us

23:09

awesome , I

23:11

love it .

23:13

Or if you waited past

23:15

the four months and your wedding is in

23:17

October . You guys are very

23:19

creative at coming up with other

23:21

ideas and things like that , so

23:24

don't one thing . Yeah , go ahead .

23:27

And this is what's been really great about just

23:30

the wedding community here in

23:32

Southwest Missouri is sometimes

23:35

we can make it work of the

23:38

venue will let us come and set them

23:40

up a little early or , you

23:42

know , we can come and pick them up the next day

23:44

. If it's something of you know

23:46

, we've got four pickups all

23:48

at 10 and 11 pm on a Saturday and

23:50

we can't make it to this other venue . Sometimes

23:53

the venues will let us come back the next day . So

23:55

we try to get as creative with

23:57

the scheduling as we can to make

23:59

it work . We don't like to have to tell people

24:01

that we can't make it work . We

24:03

are going to try every

24:05

possible solution that we can to

24:08

see if we can help make it work for their

24:10

special day .

24:11

And we enjoy being . You know

24:13

the ability to be kind of creative

24:15

and you know a lot of people want their last name of creative and um . You know a lot

24:17

of people want their their last name spelled

24:19

out . But there's a lot of situations

24:22

, like we were joking about earlier , where you may have

24:24

an extremely long last name , um

24:27

, and that's just not going to fit in

24:29

the budget that you have um

24:31

for the day . And so we always tell people

24:33

like like , reach out to us and you know

24:35

, give us some ideas , tell

24:38

us what your first dance song is

24:40

. You know we can explore

24:42

initial options . You

24:46

know we can be as creative as

24:48

your mind can get on spelling different

24:50

things out . So we like to tell people you know we can

24:52

fit in a variety of different budgets . So we like to tell people

24:54

you know we can fit in a variety of different

24:56

budgets and if the

24:58

letters are booked of what you originally wanted

25:01

, maybe we can come up with a backup plan of

25:03

something else to sell out . So , yeah

25:06

, we really try to be creative and

25:09

accommodate as many clients

25:11

as we possibly can .

25:13

Awesome , that's amazing .

25:23

So if a couple is interested in finding out

25:25

if their letters are available for their wedding date , how do they get

25:27

a hold of you ? So we have an online inquiry form . Folks are always welcome to reach

25:29

out to us through Facebook or Instagram as well , but

25:31

the inquiry form allows them to submit

25:34

, you know , their address of where

25:36

the venue is , times

25:38

. You know a

25:46

bit more details that we need to get that full picture and we are just

25:48

it's alphalitletterscom slash Springfield . You can also Google us and

25:50

we'll pop up that way as well , and

25:53

that's just a great way . It's a pretty short and sweet inquiry

25:55

form but it gives us enough details

25:57

, um , to be able to follow

26:00

up with the client and give them a full quote

26:02

based on , you know , delivery fees

26:04

and if it is a day of oh

26:07

, you know we've already got multiple other setups

26:09

we'll let the client know initially of

26:11

. We can do this , but we may have

26:13

to get a little crafty with

26:15

the set-up time and pick-up times and stuff

26:17

like that . So we try to give the client

26:20

all the information initially .

26:21

That way they have that to review as

26:24

they're trying to make their decision on whether or not this

26:26

is something that they can move forward with that

26:38

want to reach out via Instagram or Facebook , or sometimes

26:41

they'll text our Google number

26:43

and

26:45

they'll ask the simple question of well , how

26:47

much are the letters or how

26:49

much is this going to cost me ? And we really

26:51

encourage people to utilize the

26:53

inquiry form because that's going to give

26:55

us all the details . We need to actually

26:58

give a quote

27:01

for the , for

27:03

the setup . That that's going to be accurate

27:05

, because all of our

27:07

quotes are customized based on

27:09

, like , the name , of saying where , where

27:12

, the events , at the location

27:14

, the time . Everything

27:16

is customized for them . That allows us , you

27:18

know , saying

27:21

, hey , how much are these ? If

27:24

you fill out an inquiry form , we can get all the details

27:26

and then we can actually get them that

27:28

customized quote and make it

27:30

personalized for them and

27:32

tell them exactly what they can expect

27:35

.

27:36

Nice . So it's alphalitletterscom

27:39

slash Springfield . Is that what you said ?

27:42

Yeah , alphalitletterscom slash

27:44

Springfield Perfect .

27:47

I know you have to do the Springfield for

27:50

sure At the end .

27:51

Yeah , yeah , if you just go to alphalitletterscom

27:54

, you

27:57

have to find a location before you

27:59

can submit a free form . So if

28:02

someone winds up on alphabetletterscom

28:04

, it'll ask them to , you know

28:06

, it'll tell them like to find a location

28:08

before they submit a free

28:11

form , and so they'll just need to look for Springfield

28:13

, missouri , and we'll be the one that pops up

28:15

.

28:15

Perfect , awesome . Well , thank

28:17

you for spending your morning with us and sharing

28:20

your passion for your business with our couples . Um

28:23

was there . I think we've covered

28:25

pretty much all things letters today .

28:29

Yeah , it was . It was great um chatting

28:31

with you guys and getting to talk about

28:33

the business . We um we're

28:35

very excited to be a part of the industry

28:37

and

28:40

we really enjoy getting to talk about what we

28:42

do and meeting

28:44

other vendors in the

28:46

industry , meeting new clients and

28:49

really just sharing our story

28:51

and getting to hear

28:53

the stories of everyone else . That's

28:55

a part of this family as well .

28:57

Awesome . Yeah Well , it was great talking

29:00

to you guys .

29:01

Yes , thank you guys so much . We really appreciate

29:03

the time and the opportunity .

29:05

Absolutely All right .

29:07

Well , you guys have a good day . Thank

29:09

you , okay , bye .

29:15

Thank you for joining us for Metropolitan Weddings

29:17

Engaged podcast .

29:19

Be sure to click subscribe so you are notified

29:21

when our new episodes drop .

29:23

For more information and to get connected with merchants

29:25

for your wedding , visit metropolitanweddingscom

29:28

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29:30

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29:34

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29:36

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